Crew Resource Management

What is CRM?

CRM is fundamentally a set of training practices for use in environments where human error can have devastating effects.

Used primarily for improving aviation safety, CRM focuses on interpersonal communication, leadership, and decision making in the cockpit of an airliner or military aircraft. Its pioneer was David Beaty, a former Royal Air Force pilot and later a BOAC pilot in the 1950s. Despite the considerable development of electronic aids since then, many principles he developed continue to prove effective today. CRM became infamous following the 1977 Tenerife airport disaster where two Boeing 747 aircraft collided on the runway killing 583 people. A few weeks later, NASA held a workshop on the topic, endorsing this innovative training. By the 1990s, it had become a global standard in aviation training. SALT Services/IHF training are fully CAA and EASA accredited and have are sponsored by a major airline.

Why choose SALT Service/IHF?

SALT Services/IHF training is widely recognised as the gold standard not just for training professional CRM trainers but also in the field of Basic Sea Survival (MCA approved safety courses) and Risk Assessment training programmes. Our CRMI course can be tailored to your organisation and is designed for those involved in the delivery of CRM training programmes for pilots, cabin crew and technical crew, military and all other aviation operations. Emphasis is focused on developing your facilitation skills which are crucial to effective CRM training to enable our delegates to deliver effective and practical CRM training which addresses the specific nature of their company’s operations and procedures.

Our expert facilitators are ex-military (RAF and RN officers) and former civilian aviation aircrew and bring real time experience and possess in-depth knowledge of the latest training requirements and industry developments. We utilise multi-media, video, discussion and case studies to enhance your learning experience in our state-of-the-art new classroom facility in Colinton, Edinburgh.

Bespoke courses, availability and prices are available on request.

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